Shipping & Returns

We work hard to make sure your order arrives safely, quickly, and exactly as expected. If anything isn’t right, we’ll make it right.

Our goal is simple: a smooth experience from checkout to enjoyment.

Shipping Information

We ship worldwide and proudly serve customers across the globe.

Most U.S. orders ship via USPS First Class or Priority Mail. Larger orders may ship UPS. International orders ship via USPS or DHL Express depending on destination requirements.

You’ll receive a shipping confirmation email with tracking as soon as your order leaves our facility.

Free U.S. Shipping

Most U.S. orders qualify for free standard shipping. Free shipping is economical and reliable, but delivery time is not guaranteed and may vary depending on location and carrier conditions.

If you need faster delivery, expedited options are available during checkout.

International Shipping

International delivery times typically range from 2-6 weeks depending on your country and customs processing speed. Some destinations may experience longer delays due to local postal systems or customs inspections.

For faster international delivery, choose Express Mail or DHL Express during checkout.

We cannot guarantee delivery timelines for international shipments due to global logistics variability.

Customs, Duties & Import Fees

International orders may be subject to import duties, taxes, or customs fees imposed by your country.

These fees are:

determined by your local government
not included in your order total
the responsibility of the purchaser

We are unable to predict or estimate these charges.

If a package is refused or returned due to unpaid customs fees, we will refund the product cost only. Original shipping charges are non-refundable.

If you have questions about importing goods into your country, please check with your local customs office before ordering.

30-Day Happiness Guarantee

We stand behind every product we make. If you’re not completely happy, we’ll make it right - no stress, no hassle.

You have 30 days from delivery to contact us for a return, replacement, or refund.

If your order arrives damaged, defective, or doesn’t meet expectations, we’ll resolve it quickly. Depending on the situation, we may offer a replacement, refund, or store credit - whichever gets you back to happy fastest.

For unopened items in original condition, we accept returns within 30 days. Please contact us first so we can guide you through the simplest return process.

Our goal isn’t a return. It’s your satisfaction.

Return Conditions & Shipping

Return window: 30 days from delivery
Contact required before sending any return
Unopened items may be returned in original condition
Opened consumables handled case-by-case for safety
Domestic approved returns may receive prepaid labels
International return shipping is customer responsibility
Original international shipping is non-refundable
Large or bulk orders may be eligible for partial refund or store credit
Refunds issued after inspection or approval
Excessive or abusive returns may be declined

To start a return, contact us HERE

Return Policy Summary

Return window: 30 days
Free domestic returns: Approved cases
International returns: Customer responsibility
Opened consumables: Case-by-case resolution
Refund method: Original payment or store credit
Replacement option: Available
Return approval required: Yes

FAQ

What if I opened the product and didn’t like it?

Contact us. Food and wellness items can’t usually be resold for safety reasons, but we still want you happy. We’ll review your situation and resolve it without unnecessary shipping.

Do I have to ship defective items back?

Usually no. In most cases a photo is enough and we’ll send a replacement or refund.

What if my package is lost or damaged in transit?

Can I return international orders?

Yes, but international return shipping is the customer’s responsibility. Original international shipping fees are non-refundable.

How long do refunds take?

Refunds are typically processed within 3–5 business days after approval.

What happens with large or bulk orders?

We review large orders individually to find the fairest solution, which may include partial refunds, replacement product, or store credit.

Why do you require contact before returns?

We often solve problems faster through email. Our team will guide you to the simplest solution.

If you ever have questions, please reach out. We’re here to help and we genuinely want you to love your experience.